Managed Services
MojoHost offers three tiers of support for your hosting needs.
Managed Support Options
Basic
With no management, we give you a server and a login. Will assist with reinstalling OS or any hardware issues you bring to our attention.
- Free Operating System Re-installation
- Premium Network using the Noction Platform
- Full Hardware Warranty
- Volumetric DDOS Protection
On-Demand
Access to our support team. We will configure and install software for the customer, troubleshoot software configuration issues.
- Free Operating System Re-installation
- Premium Network Routing using the Noction Platform
- Full Hardware Warranty
- Volumetric DDOS Protection
- Assistance by request
- Reporting and analytics
- Up to 60 Minutes Advanced Support
- Configuration of LAMP Stack, SSL, FTP
Complete
Full hardware and software monitoring + 24/7 monitoring response. If something breaks, we detect, troubleshoot, and fix the issue.
- 24/7/365 support from our team
- 30 Minute Response
- Premium Network Routing using the Noction Platform
- Full Hardware Warranty
- Volumetric DDOS Protection
- Full Management Concierge Service
- Reporting and analytics
- Up to 90 Minutes Advanced Support
- Comprehensive Monitoring with Automatic Break-Fix Response
- White Glove Move Assistance
- System Patching
- Kernel Patching